Del Pepper Community Resource Center

The Department of Community and Human Services (DCHS), Alexandria Health Department (AHD), Neighborhood Health Clinic, Permit Center, and some limited Finance Department and Clerk of Court services have moved to a centralized location at the new Redella S. “Del” Pepper Community Resource Center at 4850 Mark Center Drive.
Page updated on August 12, 2024 at 10:48 AM
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What City Departments or Services can be found at the Del Pepper Center?

Department of Community and Human Services

Hours of operation are 8 a.m.-5 p.m., Monday-Friday unless otherwise noted

Adult Intake Services | 703.746.3535 | Floor 2 | Visit the web page for same day access hours.

Adult Developmental Disability / Case Management | 703.746.3333 | Floor 9 

Adult Mental Health | Information 703.746.3600 | Intake-  703.746.3610 | Floor 9 

Aging and Adult Services |  703.746.5999  24/7 Adult Protective Services Hotline 703.746.5778 or after 4:30 1.888.832.3858

Benefits | 703.746.5700 or TEXT 703.346.5599 | Floor 5 

Child & Family Behavioral Health Services | 571.213.7963 | Floor 7 

Child Welfare | 703.746.5757 | Floor 7 | 24/7 Child Protective Services Hotline 703.746.5800 or Virginia Hot Line 1.800.552.7096 (after 4:30 p.m.)

Children’s Developmental Disability Case Management | Main: 703.746.3350 | Intake: 703.746.3363 | Floor 6 

Customer Relations | 703.746.5700 or TEXT 703.346.5599  | Floor 5 

Early Childhood Division | 703.746.5437 | Floor 6 

Emergency Services | 703.746.3401 | Floor 1 | 24/7

Medication Assisted Treatment for Opioids | Information 703.746.3600 | Intake-  703.746.3610 | Floor 1 

Mental Health Case Management | 703.746.3535 | Floor 10 

Residential Services | 703.746.3456| Floor 10 

Substance Use Outpatient Services | 703.746.3535.| Floor 9

Wellness Center | 703.746.3456 | Floor 10 

Workforce Development Center (WDC) | 703.746.5940 | Floor 6 

Youth Development | 703.746.3436 | Floor 5 

 

NOTE: The Domestic Violence, Sexual Assault and LGBTQ+ programs are not moving and remain at 123 North Pitt Street.

For DCHS programs not listed, please refer to our list of Program Locations.   

Alexandria Health Department

Hours of operation are 8 a.m.-4:30 p.m., Monday-Friday.

AHD Administration | 703.746.4915 | Floor 3

Clinical services | Appointments: 703.746.4888 | Floor 4

  • Routine immunizations (shots)
  • Newcomer/refugee health
  • Chest clinic and tuberculosis care
  • Sexual & reproductive health care for contraception, STIs, HIV, and women’s preventive care
  • BabyCare case management for pregnant women and children
  • Narcan and fentanyl test strip availability

Environmental Health | 703.746.4910 | Floor 4

  • Pool permits
  • Food Safety and Restaurant Permits
  • Environmental health concerns

​​​​​Epidemiology | For Providers Only: 703.746.4951 | Floor 3

Population Health | 703.746.4914

Vital Records including birth, marriage, and death certificates | 703.746.4991 | Floor 

WIC services | 703.746.4998 | Floor 3

 

Contact AHD at alexhealth@vdh.virginia.gov or by calling 703.746.4996 with any questions or concerns.  Ask AHD about transportation and building directions before your visit to AHD.

Permit Center

Hours of operation are 8 a.m.-4:30 p.m., Monday-Friday.* (except City Holidays)

Permit Center | 703.746.4200 | Floor 2

Including Permits for:

  • Code Administration
  • Transportation & Environmental Services
  • Planning & Zoning

* Closes at 2 p.m. on the first Monday of every month.

NOTE: Same day service ends at 4:15 p.m. Please be sure to have all plans and applications submitted prior to 4:15 p.m., Monday-Friday for same day services.

Currently, we are asking for customers to only submit applications electronically through APEX. Customer assistance is still available by email Permit.Center@alexandriava.gov or by calling 703.746.4200. 

Finance Department

Hours of operation are 8 a.m.-5 p.m., Monday-Friday.

Branch Tax Office

  • This is a full-service branch office specifically for tax administration and payment functions, in addition to the regular operations that continue to be conducted at City Hall.

Clerk of Circuit Court

Hours of Operation are 8 a.m. to 4 p.m., Tuesdays and Fridays only.

Clerk of Circuit Court West End Service Office

Most (but not all) services available at the Courthouse including:

  • Marriage Licenses
  • Notary Public Qualifications
  • Concealed Handgun Permit Applications (including Free Trigger and Cable Locks)
  • Certified Copies of Circuit Court Records
  • Online Land Records Research
  • Payment of Court Costs and Fines

 

Forms of payment accepted at the branch include:

  • Credit card (Visa, Master Card, Discover, American Express)
  • Check
  • Money Order
  • NO CASH

Transportation to the Del Pepper Community Resource Center

4850 Mark Center Dr is located on the West End of the City off I-395, Seminary Road and Beauregard Street. A four-level parking garage is adjacent to the rear of the building with elevator access to the building lobby. From the lobby, walk around the reception to the main building elevators for access to all floors.

Free Parking is available for clients, City employees and visitors. Coming soon, all visitors will take a ticket to enter the gated parking garage.  Parking will continue to be free. Validation of the ticket in the main lobby is only required after 4 hours.

If you're taking public transit, the Mark Center is a five-minute walk from the Mark Center Transit Station and can be accessed through routes on the MetroBus and the free DASH Bus. Some DASH routes to the Mark Center Transit Center are featured in the table below. Please visit the DASH website for more routes and bus schedules.

 

The CharterUP shuttle bus in front of the Del Pepper Community Center, with a small map of the immediate area overlaying it and indicating the locations of the shuttle stops.

Effective August 12, 2024 free shuttle transportation will be available round trip between the Mark Center Transit Station and the Del Pepper Community Resource Center (4850 Mark Center Drive).

  • Mondays: Departs Mark Center Station Bay 3 to Del Pepper Community Resource Center every 30 minutes (9:15 a.m., 9:45 a.m., 10:15 a.m., etc.) Returns to Mark Center Station Bay 3 every 25 minutes (9:35 a.m., 10:05 a.m., 10:35 a.m., etc.)
  • Wednesdays: Departs Mark Center Station Bay 3 to Del Pepper Community Resource Center every 30 minutes (8:15 a.m., 8:45 a.m., 9:15 a.m., etc.) Returns to Mark Center Station Bay 3 every 25 minutes (8:35 a.m., 9:05 a.m., 9:35 a.m., etc.)

Traveling from

Take this Bus

Arlandria, Lynhaven, Shirlington, Parkfairfax, Alexandria Hospital
and Potomac Yard

DASH 36 (A or B)

 

West End, Beauregard, Lincolnia, Landmark, South Van Dorn Street, Park Center, Pentagon  

 

DASH 35

Old Town

Ballson, Carlin Springs, Baileys Crossroad

Old Town, Duke Street, Foxchase, Alexandria Hospital, Baileys Crossroads, Tysons Corner*

DASH 102

Metrobus 25B

Metrobus 28A

Metrobus 7M (Weekday Only)

Pentagon

Foxchase, Seminary Hill, Taney Ave.

 

Metrobus 8W
(Weekday peak only)

*Metrobus 28A does not provide direct service to Mark Center Transit Center.  Passengers must walk across the street to Southern Towers.

 

DASH System Map

DASH Schedules

For more information, call 703.370.DASH (3274) or visit dashbus.com.

For Metrobus schedule information, call 202.637.7000 or visit wmata.com.

If you have a disability and cannot take fixed-route public transit, the City of Alexandria offers free paratransit for eligible individuals through DOT. Learn more.

Other Regional Bus Services