Comprehensive Recovery Team (Mental Health Case Management)
Information about the Comprehensive Recovery Team's case management services.
Page updated on October 28, 2025 at 8:35 AM
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Comprehensive Recovery Team (Mental Health Case Management)
The Comprehensive Recovery Team (CRT) provides clinical case management services to assist adults, age 18 and older, with serious mental health conditions and their family members. Services focus on accessing needed services that are in accordance with the person’s individual needs and preferences.
Services
- Outreach and Engagement- Individuals with a serious mental health conditions and /or co-occurring disorders are sometimes unable or not readily willing to participate in services. The symptoms of their illness may present a barrier to easily developing trusting relationships, understanding the nature of their condition, and treatments that may help them in their recovery process. CRT staff are mobile and meet the individual in the home, with family members, or in other community settings and slowly develop a trusting relationship leading towards engagement in treatment.
- Assessment and Planning- Staff partner with the client to identify specific needs as well as barriers to service. Family members are encouraged to participate in this process if permitted by the client.
- Linking to Other Services- The clinical case manager and client work together to access the services necessary to manage and identify symptomology, secure benefits, locate stable housing, maintain sobriety, and employment.
- Assisting and Supporting- The clinical case manager and the client identify any potential barriers and need for on-going support to continue progress towards the goals. Assistance might include travel training or accompanying the client to first appointments to reduce anxiety. Regularly scheduled supportive counseling can provide hope for recovery and forward movement towards goal attainment. Enhancing community integration and use of natural and peer supports are important activities that can provide additional support for the client in their recovery. Monitoring service delivery and client progress through coordination with other providers helps ensure continuity of care and early identification of new needs.
- Advocacy- Clinical case managers teach advocacy skills and are a proponent of support and assistance for clients to overcome barriers in accessing needed services.
Contact
To inquire about referral to the Comprehensive Recovery Team, contact Same Day Access by calling 703.746.3535 or discuss with your current Alexandria CSB provider.