Thank you for using an official website of the City of Alexandria, Virginia. Your use of this website, and of all other official City websites, indicates your knowledge and understanding of the following information, which is subject to change at any time without other notice. Certain parts of the City's websites may present other legal notices, which you also agree to read and understand.

• To request City services, please visit our  Contact Us page.
• Please contact us by e-mail or by phone at 703.746.3965 if you have any questions or comments about the policies below. 
• Please also see our statement regarding  requests for public records.
• Our MyAlex Web Login system offers logging in with Facebook or Google accounts. Information about data we collect from those options is available on MyAlex Web Login's  Privacy Information page. To request deletion of that data, please email privacy@alexandriava.gov, specifying your email address and which login providers' data should be deleted.

The entire original contents of the City's websites are copyright 1996-2024 by the City of Alexandria, Virginia, unless otherwise noted. You may freely reproduce and distribute, for personal or nonprofit use, any original content on a site produced by the City and not protected from you by password or other security method. In no case may you reproduce or distribute material in such a manner as to misrepresent the City's authorship or purpose of publication, or in any way that violates any applicable law. Any information provided to the City through a City website, or through electronic mail, shall be the exclusive property of the City and the City shall be entitled, unless restricted by law or otherwise noted when you provide the information, to use such comments or information for any purpose whatsoever without notice, consent, or compensation to you.

We have worked hard to ensure the accuracy and timeliness of the material on the City's websites. Nevertheless, the City does not warrant that all material is free from error or will be suitable for any specific purpose. You agree not to hold the City of Alexandria, its officers, employees or agents liable for any losses caused by the use of or reliance on any information. You are encouraged to verify all information with the appropriate department or agency before relying on it for a particular purpose.

All information is provided for informational purposes only and should not be construed as legal advice. If you have a question about how the law applies to a specific situation or occurrence, you should contact an attorney licensed in the Commonwealth of Virginia. Unless otherwise indicated, permitted or required, no information shall be construed as legal notice by the City to you, nor shall any information you transmit to the City through electronic means be construed as legal notice by you to the City. Certain features of the City's websites rely on Internet services (such as your e-mail and Internet providers) that are not under the City's control. Therefore, the City cannot guarantee that you will always be able to access or receive any particular service.

The  Code of the City of Alexandria is published online as a convenience to residents and the legal community. Although every effort has been made to ensure the accuracy of material published online, you are advised that the only official edition of the City Code is the printed version maintained by the  City Clerk. Downloaded versions are not official. Please note that  City Council may have made amendments, additions, or deletions to the City Code subsequent to the last supplementation of the online version of the Code. The printed version of the City Code is available for review in the Office of the City Clerk and at all  Alexandria Public Libraries.

It is the policy of the City of Alexandria that personal information about you will be collected only to the extent necessary to provide the services or benefits you desire; only appropriate information will be collected; and you will be given the reason the information is collected and be able to examine any related personal records about you which are maintained by the City to the extent provided by law. In order to use certain services we offer, you may be required to submit personal information about yourself. This information may include, but is not limited to, your name, address, account number, property information, and other information used to identify your relationship with the City. This information will be safeguarded in compliance with the laws of the Commonwealth of Virginia. Should you not provide this information, we may not be able to offer you the services you desire.

Certain parts of the City's websites may make use of the technology commonly known as "cookies" and "HTML5 storage" to enhance the services provided to you. You may disable cookies and HTML5 storage in the preferences of your web browser, but the services relying on cookies and HTML5 storage may not function correctly if you do.

Certain information about you will be automatically recorded by virtue of your use of the City's websites. This information includes the Internet Protocol (IP) address of your computer, the parts of the websites you visited, the type of web browser you used, and the dates and times of your visits. No personal information (such as your name or email address) is automatically recorded when you visit this site, unless you affirmatively provide it.

We may include applications or widgets from Web application and social media providers that allow interaction or content sharing by their users. These elements, such as Google Maps or YouTube embedded videos, are visible to you on the web page you visit. Integration between the City websites and social media networks such as Google Maps and YouTube may allow those application and social media networks to collect information about you, even when you do not explicitly activate the network's application or widget. Please consult the privacy policy of the applicable application provider or social media network to better understand their data collection practices and choices they make available to you. The privacy policy of the application provider or social media network controls the collection, use and disclosure of all personal information transmitted to that provider or network.

Although the City of Alexandria will generally not initiate the release of information about you to other individuals or agencies without your knowledge and consent, you should be aware that the City may be required by law to release certain information about you under certain circumstances. The City of Alexandria will strictly comply with the provisions of the Virginia Privacy Protection Act and the  Virginia Freedom of Information Act in this regard, as well as with all other laws and court orders governing the release of your information. Personal information, including your electronic mail addresses, that you furnish to the City for the purpose of receiving electronic mail from the City (such as through the Alexandria  eNews service), may be withheld from third parties if you make that request in advance.  Please note that if you submit information related to an item to be considered by City Council, the information you submit will be published on the City's website as an attachment to the agenda for the meeting at which the item will be considered.

The City of Alexandria works aggressively to implement accessibility standards that ensure access to our websites by persons with disabilities. If you have any suggestions for ways to improve accessibility, or to request an accommodation to make full use of this site, please contact us online  or by phone at 703.746-3965.

The City's websites are government computer systems and are protected by federal and state laws. Any unauthorized access or changes to the material contained herein will be investigated by local, state, and/or federal law enforcement agencies. Unauthorized users may be fined, imprisoned, or both.

From time to time, the City may offer contests to increase interest in and traffic on our websites, or to promote City programs. In no case shall any purchase, fee, payment, or other consideration be required as a condition of entry in a contest. All random drawings will be witnessed to ensure fairness. Unless otherwise specified, employees of the City of Alexandria, employees of prize providers, and members of such employees' households are not eligible to win any contest offered on the City's websites. All taxes and fees associated with the receipt of prizes are the responsibility of the winners. The City of Alexandria reserves the right to substitute prizes of equal or greater value for prizes advertised. The availability of prizes from a non-City donor shall not constitute endorsement of the donor by the City. Each individual contest may list additional rules for that contest.

The City's websites list information about or links to non-City entities for the convenience of users. The sites accessible through these links are not created, maintained, or controlled by the City, and the City makes no representations concerning their content. In no case shall mention of a non-City entity constitute an endorsement of that entity by the City, nor shall the failure to mention a non-City entity constitute disapproval of that entity by the City. When a City website lists entities in a particular category, every attempt is made to list all entities in that category, and to link to those entities' websites when available. If a particular entity is not listed, or a link is incorrect or missing, please contact us online  or by phone at 703.746.3965 so that the information may be updated.