A: The Parking Adjudication Office conducts administrative reviews of parking citations to correct for errors or oversights of law made by City at the time of issuance. Outside of these parameters, this office does not have the authority to void citations.

A: The registered owner, or other authorized person having possession of the vehicle when the violation occurred, may contest a parking citation through either the Parking Adjudication Office or the General District Court.

A: Once a contest has been received, all submitted information and documents will be entered into a single source database to be reviewed by the Parking Adjudication Office. All parking fees, including late fees, will be suspended during the appeals process. Once a final determination has been made, you will receive notification at the provided email address.

A: Please include the parking citation number, along with relevant supporting documentation and a brief narrative describing why you are contesting the citation. Depending on the violation you have received, helpful documentation may include, but is not limited to:

• Contemporaneous Photographs of the Vehicle or Sign
• Death Certificates
• Deployment Orders
• Doctor’s Notes
• ParkMobile Session Reports (showing both the license plate number and session times)
• Pay Station Receipts
• Personal Property Tax Payments
• Police Reports
• Vehicle Bill of Sales
• Vehicle Registrations
• Other Evidence Confirming Vehicle Location or Valid Mitigating Circumstances

Once a contest is submitted, you may be asked to provide additional information.

A: The registered vehicle owner, or other authorized person, may request an administrative review by the City’s Parking Adjudication Office within 10 calendar days of the citation’s issue date. Contests to the General District Court must occur within 3 years of the citation’s issue date.

A: Yes. Please submit your contest to City of Alexandria, 301 King Street, Box 43, Alexandria, VA  22314.
Note: To request a special accommodation, please call 703.746.3974.

A: Yes. If the violation is upheld, a $10 adjudication fee will be added to the fine.  If the citation is dismissed, the adjudication fee will be waived.

A: Those who contest a violation, but disagree with the adjudicator's decision, may appeal to the Alexandria General District Court, Traffic Division.

A: To schedule a hearing, fill out the General District Court form. A new form must be completed for each citation contested. Once your request has been processed, you will receive information concerning your court date through the mail. You may request a form to schedule a hearing:

• By downloading the form online at  alexandriava.gov/ParkingCitations
• By phone at 703.746.4257

The completed form must be emailed to courtPTappeal@alexandriava.gov or mailed to City of Alexandria Revenue Division, 301 King St., Box 22, Alexandria, VA 22314, along with copies of the parking citation and the registered owner’s driver's license. Once you schedule a court hearing, you forfeit your ability to prepay the citation and your request cannot be removed or adjusted by the City’s Finance Department.

Hearings must be scheduled in advance and cannot be scheduled by physically appearing at the General District Court.

A: Hearing dates and times are subject to the availability of the issuing officer and court. Hearings are scheduled Monday through Friday at 9:30 a.m. If you schedule a hearing in the General District Court, you will be required to appear in court at 9:30 a.m. and wait until your case is called. Please note that this does not mean that you case will be heard at 9:30 a.m., only that you must be present in court at that time. If your case is not called on the appointed date, immediately notify the Clerk of Court.

A: If you cannot appear on your assigned court date, contact the General District Court at 703.746.4041 as soon as possible. The Court will decide what course of action you must take.

A: If the citation is upheld, you will be assessed the original fine plus any court costs. Court costs are typically $63 but are at the discretion of the judge.

A: Please visit alexandriava.gov/ParkingCitations for information on how to pay a parking citation.

A: Failure to pay or contest the citation may result in the issuance of a notice to the registered owner to appear in court and answer to the violation for which the citation was issued. In addition, a delinquent citation may result in withholding of the vehicle registration renewal by the Virginia DMV. The City will also authorize a collection agency to use all possible legal means to satisfy the outstanding citations(s), and you will be subject to additional collection fees.

A: If the fine is not paid, or the citation is not contested within 30 days after the citation is issued, a late payment fee of $25 will be assessed. Additional collection fees may also apply.

A: Three (3) delinquent citations may result in the immobilization of your vehicle.

A: All payments are processed in U.S. dollars.

A: We are committed to protecting your privacy. Security measures for this site have been taken to protect against loss, misuse or alteration of the information you provide; and industry standard encryption methods are used to assure security. Your information is collected for processing purposes only and will not be sold. Nevertheless, it is crucial that, as a user, you protect against unauthorized access to your password and to your computer and that you always sign off when finished using a shared computer. Further, you should be aware that no system is impenetrable. Thus, it is your responsibility to diligently monitor your credit card statements, bank statements and similar personal information so as to discover and address as quickly as possible any misuse of your personal information.

A: No refunds are issued via the City's payment site. If you believe you have submitted a payment in error, please contact us at the number that is listed on your statement. If you believe a charge has appeared on your credit card statement by an act of fraud, please contact your issuing bank. Your issuing bank will then contact us on your behalf. Do not contact the merchant directly in this instance. If you believe there was a duplicated charge to your credit card, please contact us at the number that is listed on your statement.

A: You may contact  703.746.4800 with questions. When leaving a message, please provide the parking citation number and/or license plate number.

A: If your vehicle has been impounded but you paid the City’s Collection Agent, Nationwide Credit Corporation (NCC) for delinquent parking tickets, you must do all three of the following before going to the Impound Lot to pick up your vehicle:

1. Pay in full all tickets that are referred to NCC;
2. Obtain a copy of an official receipt directly from NCC, and;
3. Confirm that all other tickets not yet referred to NCC are paid in full. You can confirm this either at City Hall, Room 1510 (Treasury Division), or online at alexandriava.gov/Payments

Please be sure to save yourself time and unnecessary problems at the Impound Lot by carefully following each of these steps before trying to reclaim your vehicle.

• There is no grace period allowed after the expiration of a parking meter. Parking Enforcement Officers must cite a vehicle if the meter has expired, regardless of how much or how little time has passed since expiration.
• Vehicles parked in spaces covered by the City's multi-space meters must have a meter receipt displayed on the dashboard, where required, in such a way that the date and time information is clearly visible from outside the vehicle. If a meter is broken or fails to print a receipt, the user must obtain a receipt from another meter or use ParkMobile. Additionally, for meters that require recording a license plate number, the license plate number must be entered correctly.
• When using ParkMobile, the City's mobile parking app, the vehicle operator is responsible for entering all information correctly, as well as starting and stopping the parking session at the appropriate times. If a citation is issued as the result of a ParkMobile user error, the citation is valid.
• If you have proof that the vehicle properly displayed a valid pay station receipt when the citation was issued, please provide any photographs or other evidence to support your contest.
• If you made a ParkMobile payment with the accurate license plate and zone numbers, please submit the relevant detailed ParkMobile session report showing the license plate number, parking zone number, start time, end time, and date.
• If you made payment at a pay to park meter when the citation was issued, please provide a copy of the receipt, if available.

• The residential permit parking ordinance prohibits on-street parking for more than two or three hours during varying time periods except for vehicles displaying a corresponding residential parking permit. The City's Transportation Division posts signs in each block of the parking districts describing the time limits, hours of enforcement, and any applicable residential parking -permit holder exemptions. Only vehicles displaying a valid residential, visitor, guest, or health care provider parking permit are exempt from these restrictions. Additionally, all other posted restrictions remain effective unless specifically noted. The residential parking permit must be replaced and displayed on or before the expiration date each year.
• Note: Proof of purchase does not constitute proof of display.
• If you have proof that the vehicle displayed a valid parking permit or the vehicle was not parked on the noted block when the citation was issued, please provide any photographs or other evidence to support your contest.

• Upon moving into Virginia or purchasing a new vehicle, vehicle owners have 30 days to register with the Virginia Department of Motor Vehicles and purchase a license plate. Vehicle registrations must be renewed by the expiration date noted on the motor vehicle registration. Vehicles are prohibited for being operated or parked upon a highway unless it is registered and displays the license plate and decal for the current registration period.
• If the vehicle registration was renewed prior to the issuance of the citation, please submit a copy of the motor vehicle registration from the relevant department of motor vehicles.

• Every vehicle operating in Virginia must pass an annual safety inspection and display a valid safety inspection sticker. Generally, all new car dealerships perform inspections. Many garages that repair vehicles are also licensed to perform inspections and will display a large white sign with blue lettering designating them as official inspection stations. Many businesses advertise inspection services in the local phone directory. To find safety inspection stations near you, you can also contact the Safety Division Area Office for Northern Virginia by email or by phone at 703.803.2622. The cost for a safety inspection is $16 for motor vehicles and recreation vehicles, and $12 for motorcycles.
• Note: Proof of purchase does not constitute proof of display.
• If the vehicle was validly inspected prior to the issuance of the citation, or covered by an active rejection sticker, please submit a copy of the inspection certification from the relevant agency.

• Only vehicles that properly display a valid disabled parking license plate or placard are permitted to park in designated disabled parking spaces. Vehicles that do not display a disabled parking plate or an active placard are not permitted to park, stand, or stop in designated disabled parking spaces. Disabled parking spaces need only be marked by signs; no marking on the pavement or curb is required.
• If you have proof that the vehicle displayed a valid handicap placard when the citation was issued, please provide any photographs or other evidence to support your contest.