Skip to main content
You're logged in with MyAlex  |  Logout

City of Alexandria, VA

Search results cleared

Include archived pages
Most of the content here is written in English. Translate your search to find more content? Translating "" to English... Searching for English phrase ""
  • Live
  • Play
  • Services
  • Business
  • Government
  • Projects & Plans
  • Calendar
  • I want to…

Vehicle Impound

Alexandria's vehicle impound lot (5249 Eisenhower Avenue, 703.746.4664) is responsible for the storage and disposal of all vehicles impounded by the City. The lot is open Monday - Friday, 8 a.m. to 5 p.m., and is closed on weekends (Saturday and Sunday) as well as on all City-observed holidays.
Page updated on March 6, 2025 at 8:48 AM

Parking in Alexandria

  • Parking Homepage
  • Parking in Old Town
    • Motorcoach Parking
    • Discount Employee Parking Program
    • Parking at Union Station (Amtrak & VRE)
  • Parking Tickets
    • Vehicle Impound
  • Parking Restrictions & Districts
    • Residential Parking Permits
    • Guest Parking Permits
  • Pay-by-Phone
    • Residential Pay by Phone Parking Program
  • Curbside Loading/Pickup Zones
  • Parking Studies
  • Disability Parking

Share

Share on Twitter Share on Facebook
Translate icon
Translate icon
XWARNING: You have chosen to translate this page using an automated translation system. This translation has not been reviewed by the City of Alexandria and may contain errors.

Location and Hours of Operation

Photo of the front of the impound lot facility at 5249 Eisenhower Ave

5249 Eisenhower Avenue, Alexandria VA, 22304 (Directions) 

Monday - Friday                        8 a.m. to 5:00 p.m.                                 
SaturdayClosed
SundayClosed
HolidaysClosed
Phone703.746.4664

The impound facility is closed on weekends (Saturday and Sunday) as well as on all City-observed holidays. Fees continue to accrue on Saturdays and Sundays, but do not accrue on holidays. 

Bilingual service (Spanish) is available. 

Impound Fees

A City employee completes a customer transaction at the impound lot.

There is a flat fee of $215 for all impounded vehicles, plus a $50 per day storage fee that begins to accrue the next day after a vehicle is impounded.

Forms of payment accepted include:

  • Cash (exact amounts only)
  • Credit card (Visa, MasterCard, or Discover only)

All monies owed to the City to satisfy towing charges, including any outstanding parking or non-moving violations tickets and boot fees, are due when the vehicle is picked up. 

Additionally, no personal property can be retrieved from the vehicle unless:

  1. Full payment has been made, or
  2. The owner has voluntarily surrendered the vehicle to the City of Alexandria

Voluntary surrender is complete when the owner has signed over the vehicle title to the City of Alexandria. All impound fees on surrendered vehicles will be waived, however, the owner is still responsible for all outstanding citations and must pay those tickets on or before the date of surrender. The value of surrendered vehicles is not tax deductible. 

If your vehicle was stolen and recovered by the Alexandria Police Department, you have five business days to retrieve your vehicle without accruing any fees. After five days, fees will being to accumulate at a rate of $215 for the first day and $50 each additional day.

Claiming Your Vehicle

Graphic with information regarding claiming your veihcle; information repeats below in text

To claim an impounded vehicle, you must present the following information:

  1. Proof of vehicle ownership (current, valid vehicle registration or title, or a notarized statement from the owner authorizing you to pick up the vehicle). For rental vehicles, a lease must be presented or the vehicle cannot be released. 
  2. Government-issued photo identification (license, ID card, or passport)

         2a. Proof of payment (only required if the vehicle was impounded due to unpaid citations)

Additionally, both expired registration and any outstanding vehicle property tax must be renewed/paid before retrieving your vehicle. 

 

Additional instructions for customers who have paid Nationwide Credit Corporation

If your vehicle has been impounded but you paid the City’s Collection Agent, Nationwide Credit Corporation (NCC), for delinquent parking citations, you must complete all three of the following actions before going to the impound lot to pick up your vehicle:

  1. Pay in full all tickets that are referred to NCC (office located at 503 Cherokee Avenue) ;
  2. Obtain a copy of an official receipt directly from NCC, and;
  3. Confirm that all other tickets not yet referred to NCC are paid in full. You can confirm this either at City Hall, Room 1510 (Treasury Division), or online at alexandriava.gov/Payments.
     

Additional instructions for vehicles that require a tow truck to be retrieved

Tow trucks retrieving vehicles must arrive at the impound lot no later than 6 p.m. (Monday-Friday, excluding holidays). 

Save yourself time and unnecessary issues at the impound lot by carefully following these steps before trying to reclaim your vehicle.

Unclaimed Vehicles

A City employee retrieves a vehicle's keys at the impound lot.

All vehicle owners and lien holders will be notified by three (3) registered letters from the Alexandria City Police Department within a 40-day span. These letters will notify them of the location of the vehicle as well as the procedure to retrieve the vehicle.

If no response is received from the vehicle owner and/or lien holder within the 36-day period, impound lot staff members begin the auction process by acquiring all Department of Motor Vehicles (DMV) paperwork necessary to sell the vehicle. 

After 40 days, all unclaimed vehicles will be disposed of through auction.

Vehicle Auctions

For more information on unclaimed vehicles currently available for purchase via auction, please visit www.govdeals.com and type "Alexandria, VA" in the search bar. 

Helpful Links

Parking Enforcement Vehicle

Parking Tickets

Pay or contest a parking ticket. Please note: the City of Alexandria cannot accept online payment for parking citations issued to booted or impounded vehicles. 

Parking Sign in Old Town

Parking Regulations in Alexandria

Learn more about parking regulations in Alexandria, including the 72-hour rule, and see the areas in the city that are designated as residential permit parking districts

Photo of cars parked on a cobbled street in Old Town

Common Parking Violations

Learn about the most common parking violations in Alexandria, and how to avoid them. 

City CodeS Related to Vehicle Impound and Towing

  • Secs. 9-13-1 through 12 - Towing and Storage of Motor Vehicles
  • Sec. 5-8-25 - Repossession of impounded vehicles; towing and storage charges
Contact Us
Alex311 | 703.746.4311
Follow Us
  • Facebook
  • Twitter
  • YouTube
Visitor Information

VisitAlexandriaVA.com

  • Emergency Hotlines
  • Social Media
  • Privacy & Legal
  • FOIA Requests
  • Departments
  • Jobs
  • Payments

Alexandria City Hall
301 King Street
Alexandria, VA 22314

City of Alexandria Seal
© 1995–2023 City of Alexandria, VA and others.
Hold on, redirecting...