Hours for Walk-In Service at City Hall, 301 King Street, Room 1700
The Finance Department walk-in service hours are Mondays through Fridays from 8 a.m. to 5 p.m. as of May 17, 2021.
Most transactions can be completed with one of our contactless options. Finance staff remain available online and by telephone Monday through Friday, 8 a.m. – 5 p.m.
Branch Tax Office, 4850 Mark Center Drive
The Finance Department has opened an additional location in the West End of the City at the Redella S. “Del” Pepper Community Resource Center at 4850 Mark Center Drive, Suite 2011. This is a full-service branch office specifically for tax administration and payment functions, in addition to the regular operations that continue to be conducted at City Hall. Hours of operation are 8:00 a.m. – 5:00 p.m., Monday – Friday.
In addition to Finance, find out about all services offered at the new location at alexandriava.gov/MarkCenterMove
Tax Forms and FAQs
Revenue Divisions
Personal Property and Car Tax
Responsible for assessing all vehicles parked, stored or garaged in the City; processing appeals of personal property assessments; maintaining personal property tax records; and certifying qualified vehicles for Personal Property Tax Relief.
Business Tax
Responsible for issuing Business and Professional and Occupational Licenses (BPOL), assessing Business Personal Property Taxes, and assessing all trustee taxes (Meals Tax, Transient Lodging, and Admissions Tax). This section is also responsible for business tax compliance.
Discovery and Collections
Responsible the collection of all delinquent taxes, to including coordination with the City’s private collection agent, Nationwide Credit Corporation (NCC). This section is also responsible for the discovery and assessment of all vehicles that may be evading the City’s personal property tax law. To report the license plate of potential tax evaders for staff research, please submit the vehicle and license plate information online . This section also handles the Tax Relief Program for the Elderly and Disabled, and Disabled Veteran exemptions.
Contact Us
| CONTACT | PHONE NUMBER/ |
| Vehicle Taxes and Registration | 703.746.4800 Email: vehicletax@alexandriava.gov |
| Business Tax | 703.746.4800 Email: businesstax@alexandriava.gov |
| Discovery and Collections | 703.746.4800 Vehicle Discovery email: RADAR@alexandriava.gov Collections email: collections@alexandriava.gov |
| Tax Relief and State Income Taxes | 703.746.4800 Email: taxrelief@alexandriava.gov |