Vision, Mission and Values
The Department of Community and Human Services envisions a community in which residents enjoy a sense of well-being, safety and self-sufficiency.
The Department of Community and Human Services provides effective and essential safety net services that measurably improve or maintain the quality of life for Alexandrians.
Additionally, the programs overseen by the Alexandria Community Services Board provide compassionate and effective services that support self-determination, recovery and resiliency for Alexandria residents affected by mental illness, intellectual disabilities and substance abuse disorders.
Values & Guiding Principles
- Equal Access
Our services are available to all people regardless of economic status, language, race, sex, ethnicity, national origin, age, disability, religion, sexual orientation or gender identity and expression.
- Dignity and Respect
We promote self-determination and honor the dignity and rights of the people we serve.
- Cultural Competency
We honor the cultural backgrounds, values and preferences of the people we serve.
- Ethics and Accountability
We are ethical stewards of the resources entrusted to us and are accountable for our actions.
We partner with individuals, families, service providers and the community to ensure that our services promote responsive, efficient and innovative solutions to current and emergent challenges.
We employ a qualified, empathetic and diverse staff recognized for creativity and professional achievement.
We communicate consistently, honestly and openly and demonstrate integrity in all aspects of our work.
- Continuous Improvement
We employ innovative best practices and we strive to continuously improve our programs and services based on outcomes.