Project Portfolio Management
Enterprise Project Portfolio Management (EPPM) team is a
central Project Management Office (PMO).
- Responsible for planning,
management and assessment of enterprise IT capital projects, complex purchase
management, budgeting and financial management
- Providing support in the area of project management expertise, templates & best
- Rolling out new enterprise tool
capabilities to City project teams
- Providing Project Management
support capabilities using a Service Catalog model
What is the Portfolio
The act or practice of making investment decisions in order to
make the largest possible return.
What is the Project
Management (PPM) is a term used by project managers and project management (PM)
organizations to describe methods for analyzing and collectively managing a
group of current or proposed projects based on numerous key characteristics
currently managed by the Project Management Division:
Special emphasis is placed on
using technology where it adds the most value to increase the productivity of
the City government, serve the external and internal customers, and deliver
services and information to citizens at work, at home and in the community.
Major initiatives include:
- Computer Aided Dispatch/Records Management Systems
Upgrade/Replacement. The City is currently implementing new and
upgraded public safety systems, including: Computer Aided Dispatch (CAD);
Mobile Computing; Police Records Management; Automated Field Reporting; Fire
Records Management; and Electronic Patient Care Reporting. These systems
comprise the bulk of the public safety systems infrastructure, and when
implemented, will provide the greatest measure of reliability and assured
response to the region while serving the public 24 hours a day, 365 days a year
- Enterprise Resource Planning (ERP) System Implementation. The City
is implementing an Enterprise Resource Planning (ERP) software suite to improve
the automation and support for a range of administrative and management
applications (Finance, Human Resource, etc.).
- Permitting Processing Replacement System. This
project provides funds for the replacement of the City’s primary
building-related permit system, which supports the administration of the City’s
land development process and is used by multiple agencies including: Code
Administration, Transportation & Environmental Services, Planning &
Zoning and the Health Department. The current legacy software will be replaced
with up-to-date technology that will help address the City’s current challenges
to provide online permit processing, online payments, and online plan review.
- NOC Relocation. The City’s core Data Center, or Network
Operations Center (NOC) must be relocated to a suitable facility to support
long-term growth, take advantage of technological advances in data center
management and to provide greater confidence in the reliability of network
operations. This project provided funds for the design of a new NOC to meet
industry standards and best practices, and to accommodate future growth.
Estate Accounts Receivable System (REARS). This project supports the
accounts receivable portion of the City’s real estate tax system -- currently
on an outdated platform -- with a new robust, integrated application. The
upgrade will improve the management & functionality of the system, ensuring
the delivery of government services in a more efficient manner.