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City of Alexandria, VA City of Alexandria, VA
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Page updated Apr 2, 2010 4:02 PM

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Link to Life provides an emergency help button that assists clients who are having a medical emergency or need assistance for any reason.  The help button is lightweight, waterproof and can be worn as either a pendant or on a wristband. For assistance, the client presses the help button to speak directly to a Resource Center operator through the base unit which allows for hands-free, two-way communication.  The client tells the operator the nature of the emergency and if assistance is needed.  If the client is unable to speak, the operator will assume there is an emergency and send help.  The operator contacts the appropriate medical personnel and shares the information provided to them on the subscriber profile.  The operator will then contact the people the client asked to be notified which Link to Life obtains upon their initial installment of the unit.  If the client is hospitalized, Link to Life can notify contacts to request that they check on the apartment/house, feed pets, pick up mail etc.  They will always follow up after an emergency to check the client's status and will call when the client returns home.

To qualify for free service, an individual must be an Alexandria resident, with a monthly income of $1,276 or less, is age 60 or older and/or permanently disabled.  Discounted rates are available directly through Link to Life for those above the income limits.

To apply for this service: Call 703-838-0920 and ask for the Social Worker on call. They forward information to the Personal Emergency Response Program Manager who will contact prospective clients over the phone to complete a four-page assessment instrument to ensure qualification for the service.

If you would like more information on Link to Life, please click on the following link to visit the company website: