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City of Alexandria, VA City of Alexandria, VA
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Page updated May 29, 2012 10:24 AM

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Online Payment Service Terms of Use

To use this service, please acknowledge that you understand and agree to the following terms

This online payment service is provided by the City of Alexandria as a convenience to customers. At certain times, this service may be temporarily unavailable without notice. If this service is unavailable, customers are responsible for using alternative methods of payment in sufficient time to meet any required payment due dates.

The City of Alexandria adheres to state and federal privacy laws to protect customer information. All payment information will be treated as confidential and will only be shared with third parties to the extent required to complete the transaction, to collect a debt, or as otherwise required by law.

The City of Alexandria assumes no responsibility for incorrect information entered by customers. Customers are solely responsible for making payments in sufficient time to meet any required payment due dates. Failure of a customer to understand any information provided herein will not constitute grounds for waiver of any penalties or interest due to late payments.

Customers are responsible for printing and retaining the electronic confirmations of any payments made. The date and time of any payment, as indicated on the electronic confirmation, will be the date and time the payment will be considered to have been made to the City of Alexandria. A payment must be confirmed with a date and time at or before 11:59 p.m. of the applicable payment due date in order to be considered on time.

For more information about this service, please review the list of Frequently Asked Questions or contact the City of Alexandria Treasury Division, 301 King Street, Suite 1510, Alexandria, VA 22314, 703.746.3902.

This transaction is also subject to the City of Alexandria's website Legal Notices.

I understand and agree to the terms above.

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301 King St.
Alexandria, VA 22314
Fax: 703.838.4987

Office Hours:
Monday - Friday
8 a.m. - 5 p.m.